Quality Guarantee

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Quality Guarantee


      TONY products have been manufactured under the highest standards of quality and workmanship based on our knowledge. All TONY Sanitary Ware products carry TONY’s limited warranty unless otherwise noted. 

      Product Warranty

      TONY Co. will, at its election, repair, replace or make appropriate adjustment where TONY Co. inspection discloses any such defects occurring in normal usage within two to five years after installation, TONY Co. is not responsible for removal or installation costs.

      To obtain warranty service contact TONY Co. either through your Dealer, or by call us at (86)+757+85436433 or e-mail us at tonytdg@gmail.com
Proof of purchase (original sales receipt) from the original consumer purchaser must accompany all warranty claims. Defects or damage caused by the use of other than genuine TONY parts is not covered by this warranty. This warranty is applicable only to sanitary wares purchased after September, 2010 and shall be effective from the date of purchase as shown on purchaser’s receipt.

      This warranty is extensive in that it covers replacement of all defective parts and finishes. However, damage due to installation error, product abuse, product misuse, or use of cleaners containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service company, or yourself, are excluded from this warranty. TONY will not be responsible for labor charges and/or damage incurred in installation, repair or replacement, nor for any indirect, incidental or consequential damages, losses, injury or costs of any nature relating to this sanitary ware. Except as provided by law, this warranty is in lieu of and excludes all other warranties, conditions and guarantees, whether expressed or implied, statutory or otherwise, including without restriction those of merchantability or of fitness for use.

      Implied Warranties Including that of Merchantability and Fitness for a particular Purpose are Expressly Limited in Duration to the Duration of this Warranty. TONY Co., and/or Seller Disclaims any Liability for Special, Incidental or Consequential Damages.

      Some countries/states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from countries/state to countries/state. TONY will advise you of the procedure to follow in making warranty claims. Simply write to TONY Sanitary Ware using the contact ways above. Explain the defect and include proof of purchase and your name, address, area code and telephone number.

     This is TONY Co.’s exclusive written warranty. All TONY Sanitary Ware products carry TONY’s limited warranty unless otherwise noted.
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